We value our patients' experience at Complete Chiropractic & Rehab Center LLC. If you are currently a chiropractic patient, please feel free to complete the following Client Experience Questionnaire. The Questionnaire is in Adobe Acrobat format, and requires the free Acrobat Reader to view.
Your Oconomowoc Chiropractor
I am a new customer of Dr. Z, and have been coming to his office for about 2 months now. I am 40 years old and my condition has been with me for a very long time, At least 20+ years. I have had lower back pain all this time, and after going to physician after physician, and trying physical therapy having MRI’s and X-rays done, I was told that they could not find anything wrong with my back, and that I would merely have to live with this condition. I decided to give chiropractic treatment a try. I knew that I could just not live with this problem. As a sign from above, at the very same time I was thinking about seeking a chiropractor, I received a phone call from one of his marketers telling me about his free consultation, free x-rays if needed, no strings attached, so I decided to go ahead and give him a try. It was one of the best decisions I have made yet.
From the minute I walked in the door, I knew that this was the place for me. Sandy and Tiffany are wonderful people to have at the front desk as well as helping with treatment. Tiffany explained all of the insurance benefits and exactly what would be expected. Also Sandy explained how they work things in the office. It was very relaxing, and I felt like they were interested in “me” and not my money.
I am always kind of anxious when it comes to meeting new doctors, so when it was time to met Dr. Zebrasky he made it very easy for me to talk to him, to let him know exactly what was going on, and he took all the time “I” needed to get across to him, what exactly it was that was wrong and what I had hoped to accomplish by coming to him. He wasn’t looking at his watch, or standing with his hand on the doorknob to get out the door. He’s not only a nice guy, but I feel that he really truly cares about helping me reach my goals. After talking everything over, he took e-rays and did a variety of test to determine EXACTLY what was going on.
Once we established what I wanted, and what would be needed to achieve my goals, he explained what he thought would be necessary. I agreed to stay on with him and see if he could really help me with my pain. I must honestly sat that he and his staff are the ONLY office I have gone to where the put you through different stages of treatment, and I think it works best that way. You start out with therapeutic measures such as ultrasound, muscle stimulation, traction, and massages (I hope to be able to continue massages throughout treatment… they are great). I can’t forget the adjustments, which also help. This seemed to help me loosen up and upon doing it over and over; I actually feel a difference that I have never experienced before. I could actually say that my back was feeling better. It has been a long time since I could say that.
Next comes the strengthening part of rehabilitation. This is the phase that I am currently on and just started. I do believe that without putting all of these steps in place together that it would not be as successful, and I am not sure if there are ant other offices out there that do such a thing.
Overall, I would sat that my experience has been nothing put positively great, and that the people are all wonderful to work with, and best of all, the treatment really works. It may take me longer because of the amount o time I have already been living with the pain, but eventually, I do plan to be pain-free. Thanks Everyone!
Judy B. 2007
I was in a terrible care accident 8 years age. I started seeing Dr. Zebrasky about one year ago. I have never seen a chiropractor before and I was always scared to death to let anyone adjust me, fearing that something terrible would happen to me. I came to see him by a free consultation, when I received a phone all from a marketing company. When I first came to the office the staff was very friendly and caring. Chiropractic care was explained to me, both by the staff and by watching a video. The doctor would listen intensely to what I had to sat and explained what the next steps would be. Dr. Zebrasky explained to me how the body works, and how he could help me. He came up with a plan that was explained to me in a way that I could understand, so we could fix my pain together. With in no time he had my hips even and we were starting to work on strengthening. I can now go on longer hikes without my walking cane, which I was still using when hiking on longer distances before chiropractic care. Dr. Z showed me what to do and what would work to help me control and even becomes pain free.
When I was trying to deal with the insurance company, he and his staff helped me understand exactly what was going on and how to deal with them. He’s very good with working through the red tape, and would set up a payment plan with you. The staff is so kind and friendly, and they listen to you with deep concern. As time went on, if I had any other problems that would come up, the doctor and staff were there to help. Always counseling me, and informing me of different ways to let positive results; Always showing me ways to take care of myself that I may not have been aware of. Every time I would visit he would focus on me and my care, and how I was feeling, as he does with all his patients. Dr. Zebrasky is one of the most caring doctors that I have ever seen. He cares for the whole not just parts of you, he goes the extra mile, and if something comes up he will get you in ASAP. HE defiantly knows what he is doing and how the body works.
I have been blessed to come to a doctor that not only knows what he’s doing but truly care for you as a person not just as a patient. He takes all the time to need, for him to listen to your concerns and questions. But most of all, he wants to know how you are doing. I could not possibly put into words the wonderful work Dr. Zebrasky and his staff will do for you, but I know I will be coming back for a long, long time. I am truly blessed to be able to come to a warm and caring place for my health and caring friendship.
Anna Marie M. 2006